Terms and Conditions

Welcome to Rayu by Tatiwalas Gehna. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

Product Information

All jewellery showcased on our website is handcrafted by skilled artisans. As a result, slight variations in colour, texture, weight, or finish may occur. These variations are natural characteristics of handcrafted jewellery and shall not be considered defects.


Custom & Made-to-Order Jewellery

Custom-made, made-to-order, engraved, or resized jewellery is created specifically on customer request and is therefore non-returnable and non-refundable.


Care & Usage

Jewellery should be handled with care. Damage resulting from improper handling, exposure to chemicals, water, impact, or regular wear and tear is not covered under any return or refund claims.


Intellectual Property

All content on this website, including images, designs, logos, text, and graphics, is the property of Rayu by Tatiwalas Gehna and may not be copied, reproduced, or used without prior written permission


Limitation of Liability

Rayu by Tatiwalas Gehna shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.


Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.